Introduction

OakTree Navigator provides out of the box support for CA Unicenter® Software Delivery (USD). The Navigator Module for USD provides immediate value by allowing end users to quickly create complex ad-hoc and custom reports without any knowledge of the CA databases or database query languages. Using the Navigator Report Builder, reports are simply point-and-click and once saved reports are instantly available to end-users across the organization through the internet-based Web Generator.

  • Supports both r4.x and r11.x version of USD

Real Time Data Analysis via the Web

Saved reports are immediately available from the Navigator Web Generator where data can be filtered, grouped, sorted and exported to numerous file formats.   Integrate Web Reports with other internet applications easily using the “External URL” feature or simply email the external URL to an end-user so they can click and bookmark a report for real-time access to data whenever convenient for them.


Out-of-the-Box Sample Report Templates

These samples are provided to get you started immediately but also to give you report samples that you can modify and customize to fit your environment’s needs.


Pre-programming Makes Tasks Easy

Pre-built module provides all database mapping and date conversions for simply Click and Report functionality. No knowledge of databases, SQL, or programming languages required.

Pre-programmed Date Ranges such as Today, This Week, Last Month, and many more makes it easy to create Trend Reports.

Useful calculated fields such as Elapsed Time Since Ticket Open and Total Time Opened (from Open Date to Close Date) included.


Sample Reporting

Start to analyze your data and improve your USM processes by creating reports such as:

  • How many successful/unsuccessful package installations - Quickly determine the status and percentage of successful or unsuccessful deliveries.

  • Installed Packages Per Workstation – From the web see a real-time snapshot of the package installations for a workstation.

  • Average Time to Install Packages - See which packages take the longest to report a completion status by looking at the average time by package or by procedure.

These are just a few of the valuable analyses that are made easy by OakTree Navigator. With Navigator these reports take minutes to create, save, and distribute to your target audience via the Internet. No database or query knowledge is needed; everything is click-and-report via the Navigator's intuitive interface.