Our vision is for all clients to have a hassle-free experience with Navigator; from installation to full-scale deployment. The earlier you get started with Navigator, the faster you will realize the full ROI in your organization. To ensure a smooth transition with Navigator, we offer clients a number of support options.

- Direct Enterprise Support -- Available via phone and email 8 x 5 x 365
- Online Support Request Form -- 24 x 7 x 365 accessibility
- Navigator Customer Support Portal -- Track your support status

   All clients are assigned an account manager; your very own point of contact within Navigator to    successfully manage and maintain the success of your Navigator experience from day 1.

- Navigator Forum -- Interact with our Support Team and the Navigator communitiy 24 x 7 x 365
- Online Help System -- A full resource library available 24 x 7 x 365

Although Navigator can easily be installed by the non-technical user, we do offer a wide variety of Professional Services to meet your organization’s specific requirements. Whether you’re looking for a custom solution or assistance with a large scale deployment -- the Navigator Professional Services Team is there for you along the way.

Our intuitive user interface and ad-hoc reporting is easy enough for anyone to use -- even non-technical users. However, if you do have specific training requirements we are happy to offer a number of training options.