About Our Modules
Instead of working with multiple reporting tools, Navigator provides a seamless interface and provides the same method of reporting for all modules!
Navigator 2008's Unicenter Modules are designed to function for any version of CA Unicenter® Service Desk, Unicenter® NSM, Unicenter® Asset Management, and Unicenter® Software Delivery.
Benefits of all OakTree Navigator Modules:
Navigator 2008's Unicenter Modules are designed to function for any version of CA Unicenter® Service Desk, Unicenter® NSM, Unicenter® Asset Management, and Unicenter® Software Delivery.
Benefits of all OakTree Navigator Modules:
- No Programming Knowledge Required!
- Real Time Data Analysis via the Web
- Out-of-the-Box Sample Report Templates
- Provides all Database Mapping and Date Conversions
- Pre-programmed Date Ranges
- Useful Calculated Fields
- Plus many more benefits!
- Average Time for Ticket Closure
- Number of tickets Open/Closed by analyst
- Percentage of Tickets by customer/organization/location/site
- Solutions Submitted by analyst
- Review Survey Responses by analyst
- Read more about the Service Desk Module
- Navigator Console Log Services
- Current Managed Object Status
- Propagation Status Report
- Discovery History
- Event Message Top Talkers
- Read more about the NSM Module
- How many successful/unsuccessful package installations
- Installed Packages Per Workstation
- Average Time to Install Packages
- Read more about the Software Delivery Module
- Cross Domain Reporting
- Agents without Update Greater than 30 Days (or any date range)
- General Inventory Reports
- Software Reports
- Patch Reports
- Software Metering
- Read more about the Asset Management Module